FAQ for Multi-Day Tours
Money and Booking
To reserve and book a trip on one of our multi-day tours we require a $200 deposit per person.
Cancellations prior to 60 days of the tour will be refunded all moneys paid less a $50 handling fee per person. Cancellations between 30-60 days before the tour will forfeit their deposit. Cancellations less than 30 days before the tour will forfeit the full price of the tour. We must adhere to our cancellation policy to protect our ability to run tours and to maintain our price structures. Please don't ask us to make exceptions. We recommend purchasing travel insurance to protect your investment. (See Multi-day Deposit / Cancellation page)
From the moment you arrive at our meeting location until the end of the tour when our shuttle vehicle drops you off, we take care of the details. Your friendly and knowledgeable guides will prepare all your meals, share their knowledge of the history and geology of the region and ensure you have a fun and safe trip. Our guides are certified Wilderness First Responders and are CPR and food handler certified.
Our support vehicle will carry all of your personal and camping gear. On most tours you will only need to carry your water and small items, such as snacks, camera, sunscreen, and any clothing you'll want to have immediate access to. On singletrack tours or tours where the support vehicle is unable to travel on the same route as the riders, you may be required to carry your lunch as well.
Your trip itinerary will have more information on the type of support you will have during your days. All your gear that you do not have with you while you're on your bicycle will be stored in the waterproof bags that we provide. A daypack works well for the items you'd like easy access to while you're on your bicycle.
Tipping is the customary way to express your thanks for a trip well done! The amount you should tip should be whatever you're comfortable with. If you liked your ride, tip your guide! It will be gratefully appreciated by our hard working staff. A tip of 10% to 20% of the cost of the tour is in the normal range. Remember to have cash on hand at the end of your tour for tipping, or if you let the office know they can also add a tip to your credit card.
That depends greatly on the tour, and the time of year. Overall the best time to book is as soon as you are committed to go! We prefer to have all multi-day tour bookings at least 30 days in advance, but we are able to take bookings later than that. Please inquire.
No, none of our tours include airfare.
We try to schedule our tours during the best weather conditions in each area we ride. However, weather is never predictable and we ask that no matter what month a tour is scheduled, you come prepared. If you don't bring your raincoat or a tent, it will rain! Since our support vehicle carries all the gear, it is not a problem to pack on the heavy side. Please review the packing list for your tour and check the weather forecast before you travel.
These forms will be emailed to you along with your confirmation after you have reserved your tour. They will appear as links in the body of the confirmation email. The links will take you to the electronic forms, which are part of our online reservation system.
- Multi-day Registration Form
- Multi-day Waiver Form
If later on, you cannot find that email, no worries! You may always log into your account on our website and the forms will be available in your account, along with all the attachments you received and you can access them online or download them from there.
Yes, we do have packing lists for each of our tours, depending on season, elevation, etc. These custom packing lists are not published on the website - we send them to guests after they reserve a spot on a tour. Please feel free to ask us for one. We do, however, publish a more general packing list on our website.
Yes, we do sell most of our bike fleet at the end of each season. The best way to ensure that you are notified of our Fall Bike Sale is to subscribe to our newsletter. The prices are a function of several variables and are posted on our Mountain Bike Sale webpage early each fall.
The bike sale works on a "first come, first served" basis and reservations require a $100 deposit. Most of our bikes usually are spoken for by late fall.
Bikes are overhauled and shipped in the order of the reservation, beginning in late November and continuing through January. The date when a particular bike is delivered depends on when it was reserved.
Yes, we can accommodate fat tire bikes on most of our tours.
No, we do not have e-bikes in our fleet. If you are planning to bring an e-bike on one of our tours, please inquire first. Many of the trails we ride are for non-motorized vehicles, only. Technically, e-bikes are treated as "motorized" by most land management agencies that regulate the trails. However, we do have some tours that share the road with motorized vehicles.
Our camping-based multi-day tours have no facility for recharging e-bike batteries, so on many of our multi-day tours, we are not able to accommodate them. It may be possible on our Inn-based tours, if the bike's range is sufficient to sustain a charge all day.
All of our multi-day tours have different meet times. You can find that information on the first day of your itinerary, or simply inquire we are more than happy to help!
Yes, our toll free number is (800) 626-7335.
Choosing a Tour
Our tours range from Moderate to Intermediate to Advanced in difficulty.
Please make sure you are not choosing a tour that is too difficult for your skill level. This is your vacation, not boot camp! Expect to ride about 4-6 hours per day, covering an average of 20-35 miles. Call our office if you have questions.
Moderate: Tours are suitable for riders with an average to good fitness level that engage in some form of regular exercise. Hills and descents are typically of short duration and longer steeper pitches can be easily walked. Trail surfaces are relatively even with occasional obstacles on trail (rocks, roots, sand) that can be either ridden or walked.
Intermediate: Tours are suitable for riders with good to excellent fitness level. Previous mountain bike experience is recommended. Trail surfaces may include uneven terrain and narrow trails, singletrack, with occasional obstacles (roots, rocks, sand). Hills and descents are moderate to strenuous and require some skill. Riders with minimal mountain bike experience but who have road biking skills or a strong fitness level, along with an adventurous spirit, should be suitable for an intermediate tour.
Note: Challenging Intermediate tours require more mountain biking experience due to consistently more challenging terrain.
Advanced: Tours are suitable for experienced mountain bikers only, with excellent fitness and strong bike handling skills. Riding is primarily on rough doubletrack with frequent obstacles or high elevation singletrack. Sections of trail can be very challenging with frequent ascents and descents of significant length. Most of our advanced-level tours are located at elevations ranging from 8,000 to 12,000 feet where trail conditions can change rapidly due to weather conditions and thunderstorms.
No, our detailed itineraries are not on the website. We are happy to email you a copy upon request. For some of our tours, there are different itineraries depending on several factors, such as the season.
Your spouse and friends don't ride? No problem! Many of our guests travel solo and you are sure to feel welcome and meet lots of interesting people.
For our multi-day tours -- even the easiest tours -- it is best to have at least a minimum of off-road experience. For your very first off-road riding experience, we recommend our Courthouse Loop half-day tour. However, several of our tours are on twin-track roads with no singletrack (for example, the White Rim.) Given the distance covered each day, and the roughness of the terrain, they do require a minimum level of fitness and comfort with off-road riding. That being said, we do have guests who enjoy their first off-road experience on a multi-day tour. If this will be your first off-road biking experience, please inquire before booking.
Moab is most popular for visitors during the Spring and Fall, primarily due to the weather. Summer is often very hot, and Winter is often very cold. One of the best resources for looking at historical monthly averages is U.S. Climate Data. October averages the most rainfall (just over one inch) and June averages the least (less than half an inch.) That being said, Moab averages only 9.5 inches per year, so it is considered very dry throughout the year.
Our half-day Courthouse Loop tour is the easiest, and therefore, often is the best choice for the very youngest riders. It has a wide, twin-track loop (as opposed to the narrower singletrack,) and gentle undulating ups and downs. Some 10 year-olds have developed strong riding skills and can handle some of the tougher trails we ride. It all depends on the individual.
As to our multi-day tours, we do not have a strict minimum age requirement, but generally, even for our easiest multi-day tours, young riders need to be strong enough to handle sustained climbs (either riding or walking their bike) of hundreds of feet, and rough terrain. The answer is very situational. Please inquire.
Both. We don't have multi-day tours scheduled in Moab during November, December, January and February because the weather is colder (and sometimes, snowy.) If you would like to do a day tour during the winter please call and inquire our availability.
Also, we sell our bike fleet at the conclusion of the Fall season each year and during parts of December and January we are sometimes without bikes.
We also do take vacations.
The average group size is 6-8, and most of our tours require a minimum of 4 guests to run. Our multi-day tours are sometimes limited in size by National Park camping regulations (for example, 13 is the limit on the White Rim, 7 in the Maze) or by basic logistics.
Most of our overnight tours involve camping. However, our "Best of" tours are inn-based and include lodging at a hotel each night.
Our Moab day tours do not include lodging but we have a list of our personal favorites for lodging posted on our What to Do in Moab webpage.
If you are booking one of our camping-based multi-day tours, you may need to book a hotel/motel room the night before the tour starts, and possibly one at the end of your tour, as well, depending on the specific tour and your travel arrangements. For all tours please book accommodations soon after booking your tour.
You won't be disappointed with the culinary skills of the Rim Tours staff. We serve delicious energy packed meals with lots of variety to satisfy all tastes. We can accommodate special diets, but please let us know in advance your preferences. We do not provide alcoholic beverages, but feel free to bring your own. We do provide sodas, lemonade/Gatorade, and plenty of water and snacks.
Plenty! There are great scenic hikes on all of our tours. Most are in the afternoons and are optional. Hiking offers the perfect opportunity to see more of the amazing scenery surrounding our campsites and along our riding routes.
We carry a solar shower and washbasins on each tour. Washbasins are available every day. Depending on group size and weather, solar showers are usually available every other day. We suggest that you bring unscented "baby-wipes" for quick clean-up after riding.
Yes, on our base camp tours we set up camp on day one and do different rides from there each day, returning to the same camp at night. Sometimes, we use a van to shuttle to the start of the ride.
We also have some camping-based tours that move camp each night, such as the White Rim. Others, are a combination, such as The Maze, where we have a base camp for two nights, then move camp on day 3 and set up a second base camp for the last two days.
No, you do not need to have any previous camping experience. Our guides will be more than happy to assist you in setting up your personal tent and sleeping area on the first night, and until you are able to do it on your own. They also set up all other aspects of our base camp infrastructure, including camp chairs, kitchen, wash stations, etc. Your primary task, while in camp, will be to relax and enjoy the amazing views and the awesome gourmet meals.